They wouldn't replace but cut me a check for like $200. The tray is quite small though, and the chips can burn up within the first 30-45 mins. Easy to use! I loved that one… The heating element burned out on the my old one and I was in a bind, so I went out to Home Depot and picked up a new smoker as I couldn’t get an element the same day. The smoker box is fine but the digital Electric Controller is a defective piece of crap. Both models come with a side drawer for wood chip loading. THe digital control will fail. All parts, for purchase, are available at Masterbuilt.com. From an engineering design viewpoint, there is a design flaw of this model unit. After sending Masterbuilt emails, photos, and video demonstrating my process, they gave some suggestions to ensure it was operating properly. With a few minor adjustments this smoker is perfect. Hello fxsales, we are sorry to hear about your experience. Please note, you should NEVER prelight an electric unit with a torch. 2.1 1. To my surprise there was a 30 degree difference. Check your email, and click "Confirm" and well send you a copy of the smoking chart. Fingers crossed. This torch, you have used, will damage your temperature sensor and your smoker will no longer set or hold temperature correctly as it will damage your electrical components to introduce flame. The last thing we’ll say on size is that we’ve heard of people who needed to upgrade from the 30″ to the 40″, but no one ever sized down. We are happy to assist you! Last update on 2020-11-29 / Affiliate links / Images from Amazon Product Advertising API, Smoking meat should be fun, but if you’re just getting started it can feel like there is way too much you have to learn. Please let us know if I can be of any further assistance. VIEW ON AMAZON, For a little extra you can add a front window, although we didn’t find the window very practical. Many talk about the need to have the bottom of the chip tray contact the coils. I have had this approximately 3 weeks now. If we can assist you in anyway, please contact us at 1.800.489.1581. My only complaint other than the water pan rusting out is that the pan for the wood chips only holds enough for maybe 2 hours. We are sorry to hear that you experienced this issue. If you go online to purchase a new controller (which will quickly stop working) they are an average of $44.00. One thing you’re going to want to do is protect it with a cover when it’s left out in the elements. Read honest and unbiased product reviews … (will provide photos.) Anybody could just pick up this unit and get started with it right away. The unit would just quit smoking. The fill-line was a particularly nice touch here, as it helped give users a better feel for how many wood chips they should include. We promise not to spam you. MES 140|B Digital Electric Smoker Perfect for the beginner or the pro, the MES 140B has the all the same features as the MES 130B but gives you even more cooking space. it doesn't take long to learn. I have a lot of experience with the Masterbuilt electric smoker of the very same type that I purchased several years ago (Model 20070910). You definitely appreciate the simplicity of the electric smoker design on a long smoke. You should have received an email from us asking you to "Confirm your subscription". In my older model, the tray is about ¼” and is at least 2X larger and had no issues making “smoke”. Once I cranked the unit up to where the probe was reading 225 degrees, the unit smoked fine and the meat started to cook as anticipated. With any budget smoker this is always going to be the largest area of concern. Come to find out that this is also a pretty common complaint. Simply plug this smoker in, set the digital controls, and it does the work! not sure why they used such flimsy material for it but you can get a new water pan these days for whatever reason-covid 19 supply shortage? Combined with the easy-to-understand electric unit and you have a perfect starter unit. You’ll achieve competition-ready results in your own backyard, without the hassle of charcoal or propane. $229.53 the first one I wa smrt enough to buy 2 yr wrranty. The end conclusion is that this model of smoker will not create sustained smoke if you are trying to maintain a 225F temperature. I will update after I eat the brisket. Electronic Digital controller stopped working after as few as four or five uses. Whether you want to smoke meat, fish, game, vegetables or achieve competition-ready results at your own home without the hassle of charcoal or propane the MES 140B is your perfect and simple smoker. It would be if it didn't urn itself off randomly. The insulation and airtightness is good for the price, but we did get a little bit of smoke leaking out the front door. The Masterbuilt Electric Smoker (also known as the MES) has already made our list of best beginner smokers, as well as our guide to the best electric smokers, but we thought it was high time we did an in-depth review. The MES 130B Digital Electric Smoker is another unit from Masterbuilt that you shouldn't miss. This smoker has tons of convenient cooking features and a large cooking area which features innovation both a novice and a pro will appreciate. No users have complained about Bradley’s operation, but most have said the Masterbuilt is just as useful and powerful. Now as the founder and editor in chief of Smoked Barbecue Source I get to grill, barbecue and write about meat for a living! There isn’t really anything to watch while smoking, and it just becomes something else you need to clean…. Since was my first time to use this type of smoker, I'm very proud how I did, and how meat came out. SmokedBBQSource is supported by its readers. © 2000-2020 Home Depot Product Authority, LLC. So it all comes down to the final question: should you buy the Masterbuilt Electric Smoker? I also noticed that things were taking substantially longer than anticipated to finish. Just pull it over the top of the smoker and drag it downward. - The drip tray is really really hard to remove. So back to the internet I went to see other's experiences. As we’ve said before, using the Masterbuilt Electric Smoker is very easy. Another aspect that makes this smoker easy to use was the sliding wood chip tray.